Frequently Asked Questions
Everything you need to know about working with us
We are a source manufacturer with 15 years of experience, based in Wuyi, Zhejiang. We have our own R&D team, production workshops, and QC system. You are welcome to visit us or arrange a video tour at any time.
Our production base covers 30,000 square meters and has a monthly capacity of up to 1 million units, ensuring on-time delivery for large orders.
Yes. We have passed on-site audits by TÜV, SGS, and Intertek. Please contact our sales manager for the latest audit reports.
Yes. We provide one-stop customization, from logo printing and packaging to product structure modification. Please provide your design in AI or PDF format.
For regular products, the MOQ is 3,000 units. For first-time customers, we support small trial orders to help you test your local market.
In-stock samples are shipped within 3 days; custom samples usually take 7–10 days. Sample fees are fully refundable once the subsequent bulk order reaches the required volume.
Our products comply with major international standards, such as FDA and LFGB.
We follow a strict four-step QC process: 1) incoming raw material inspection; 2) in-process random inspection; 3) full inspection before packaging; 4) final random inspection before shipment.
We accept T/T, L/C, and other payment methods. Our usual terms are 30% deposit in advance and 70% balance against copy of B/L.
After deposit and sample confirmation, regular orders usually take 30 days, depending on order volume and production schedule.
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